Privacy policy

Your privacy is as important to us as it is to you. We respect privacy of our website visitors. This online privacy statement specifies what information is collected online, the use and disclosure of your personal information you submit through our website and how it is used.

What personal information is collected?
In general, you can visit many of our web pages without telling us who you are or disclosing any personal information about yourself. The information we learn from customers, however, helps us personalize and continually improve your experience with our website. Personal information includes your name, address, email address, phone number and any other non-public information.

Consent
By submitting personal information through our Website, you agree to this Privacy Policy terms and conditions and you expressly consent to the processing of your personal information according to this Privacy Policy.

Collection and use

We may collect the following personal information from you:

• Contact Information such as name, email address, mailing address, phone number
• Unique Identifiers such as user name, account number, password
• Preferences Information you provide such as product or content interests, or communication or marketing preferences
• Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
• Device Information

We also collect the following information from you:

• Demographic information such as household income, age, education, gender, interests, and zip code
• Information about your mobile device such as your mobile device id (similar to a website IP address), device type, and mobile service carrier.

As it is true for the most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

• Respond to customer service requests
• Administer your account
• Send you push notifications when you are using our app. If you do not want these notifications, you can manage your preference either through your device or app settings depending on your device type. You can also contact us at info@hoofdoctor.com.
• Improve our App and marketing efforts
• Conduct research and analysis
• Respond to your questions and concerns

Social networks
We give you an opportunity to set your profile and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. Also we cannot guarantee that the content you post on our website will not be viewed by others outside your network.

Mineral Medix Solutions Inc. and its third party service providers receive and store personal information about you when you subscribe to a service, register to receive brochures, or participate in contests, sweepstakes and/or promotions. This information may include your name, shipping/billing address, telephone number, email address and credit card information. You may choose not to provide such information.

How is information used?
Emails: When you provide the mediamedix.org website with your e-mail address, you may receive e-mails from the hoofdoctor.com. If you do not want to receive marketing or promotional e-mails from our website, you can unsubscribe at any time.

If you provide feedback on any of our products and services to us, or comment in a forum, we may use such feedback and comments for any purpose, provided we will not associate such feedback with your personal information.

Sharing with other companies: Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share personal information with third parties and we will not disclose financial information.

We do share information with organizations that provide direct support services to us. We carefully select our Third Party Service Providers such as vendors, business partners and other organizations (such as printers, mailing houses, web hosts, order fulfillment, shipping, customer service, data management and promotional services) or that help us market our products and services. We provide these companies with the information as needed for them to perform their functions.

Security
The security of your personal information is important to us. When you provide sensitive information (such as credit card number) to us, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both at the time of transmission and once we receive it. No method of transmission or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

We will retain your information for as long as your account is active or as needed in order to provide services to you. If you wish to cancel your account or request that we do not use your information anymore to provide you with services, please contact us at info@hoofdoctor.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Tracking and ads
We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our website. For example, we will know how many users access a specific areas or features within our website and which links or ads they have clicked on. We use this aggregated information to understand and optimize how our website is used, improve our marketing efforts and provide content and features that are of interest to you.

The hoofdoctor.ca and equineone.com are websites may include links to other websites that are not under our control. These other websites have their own policies regarding privacy. You should review those policies before visiting those websites.

A link to an outside site does not signify our endorsement of such other website or location or its contents.

Policy changes
This Policy is subject to change. If we decide to change our Privacy Policy in whole or in part, we will inform you by posting a notice on our website.

Fast Service

We process orders the same business day they are received, and we generally ship within 1-2 business days under normal circumstances. To guarantee fast processing of your order, please make sure to complete all required information when you place your order.

Easy Payment Options

We accept VISA, MasterCard, American Express, PayPal and Apple Pay.